Call Me Back
Want to send SMS and you out of credit balance? Now you can use Call Me Back from Indosat Ooredoo just with sending SMS notification to recipient number
with Call Me Back and your recipient will get Missed Call notification on their phone.
For you, stay back and wait for the return call from your recipient number. No charge for the service, it’s free.
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Supersize nowCall Me Back Frequently Asked Question
- What is Call Me Back?
This service from PT Indosat Ooredoo is the service to offer help to Indosat prepaid customer who is in grace period or is in insufficient balance. Indosat will help those customers to send missed call to the destination number if they agree.
- What is the offering to the sender like?
The missed call is sent to the recipient based on OK confirmation from the Sender. This confirmation is sent on flash message (will pop up in customer’s phone, and customer must respond within 1 minute).
- Is there any charges to send missed call to the recipient number?
It’s free of charge
- Is this service applicable to all Indosat customers?
Yes, this will be applicable to all customers in Jakarta.
- Is there any maximum limitation to use this service?
In 1 day, one customer can only use the service maximum 5 times.
- If customer does not want to continue using Call Me Back, can it be turned off?
This Call Me Back service can’t be deactivated by the customer, but customer can refuse to send missed call to the destination number.
Terms & Conditions Call Me Back
- The Terms & Conditions for Call Me Back service are applicable for and binding PT IndosatTbk (“IndosatOoredoo”) and its Customers. The Terms & Conditions for Call Me Backare subject to IndosatOoredoo Prepaid Terms & Conditions (“Product Terms & Conditions”). The definition of the words contained herein this Call Me Back Terms & Conditions, unless stated otherwise, are the same as that stated in the Product Terms & Conditions.
- Call Me Back service is a service which will allow customers with insufficient balance and zero SMS bonus, or in grace period (“Call Me Back Sender”) to make a missed call 1 (one) timeto other number (“Call Me Back Recipient”).
- Call Me Back service can be used by all IndosatOoredoo Prepaid customers.
- Call Me Back service is applicable to on-net and off-net destination number.
- IndosatOoredoo does not guarantee the delivery of the missed call alertto the destination number. In case the destination number is switched off or out of coverage, missed call alertwill not be received.
- Call Me Back Sender can only use up to max. of 5 (five) times in 1 (one) day.
- Call Me Back Recipient will only get 1 (one) missed call from Call Me Back Sender provided if Call Me Back Sender makes only 1(one) attempt.
