SMS Collect

Use SMS Collect when you have an emergency situation or insufficient balance to send SMS. SMS will be charged to receiver with his/her accordance.

The Recipient will be charged based on the following:
00:00 – 24:00 Rp 499 / SMS



SMS Keyword

Access Code

Blacklist / Block Number

BL(space)number, number


Delete Blacklist / Unblock One by One


Delete Blacklist / Unblock All (Reset)




Deactivate Service


Activate Service


Check Service Status


To Approve SMS Collect Request



To Reject SMS Collect Request



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What is SMS Collect?

  • What is SMS Collect?
    SMS Collect is a service from Indosat Ooredoo for you who want to send SMS but you’re in grace period or you don’t have enough credit. The SMS will be charged to the recipient number.
  • Who can use this SMS collect service?
    This service is valid ONLY for Indosat Ooredoo IM3 and Mentari customers who do not have enough balance or within the grace period.
  • How much is the service charge?
    SMS collect charge is based on the message arrival to the B#. If the message is sent between 23:00 – 07:00, the charge is Rp 499/SMS. Outside of that period, the SMS collect charge will be Rp 399/SMS. The actual service charge will be informed in advance to the recipient.
  • Is there any specific requirements for the mobile phone in order to start using this service?
    You can start using this service outright from any mobile phone for both sender and the receiver. You only need to start sending SMS as usual, and we’ll convert the SMS to SMS Collect as and when you need.
  • What if I don’t want my SMS to be converted as SMS collect even if when I don’t have any balance left?
    You can deactivate this service from USSD menu by dialing *123*883# and select “Non Aktif/Aktifkan Layanan”, or send an SMS “NonAct CS” and send to 8833. This SMS will not be chargeable either to you or to the recipient.
  • If I deactivate the service, does it mean that I can’t send or receive SMS Collect at all?
    Yes, that’s correct. If you deactivate this service, it means your SMS won’t never be converted as SMS collect, and you will not receive any SMS collect request from anyone.
  • Can I re-activate my SMS collect service, after I have deactivated this?
    Sure, you can re-activate your service anytime.
  • If I don’t want to receive SMS collect request only from certain mobile numbers, is there any way to do that?
    In this case, you can still activate your SMS Collect service, and key in the unwanted numbers to a blacklist from USSD menu. Dial *123*883# and select “blacklist” or send SMS “BL number1, number2” to 8833. These SMS are not chargeable to you and the receiver.
  • How many numbers I can put in the blacklist for this SMS Collect service?
    It’ll be 10 numbers maximum
  • Can I see the actual status of the SMS delivery?
    Yes, the actual status of the SMS delivery is reflected at your mobile phone as SMS Delivery Report. If for any reason, SMS is not delivered, then you will see your SMS delivery report as Not Delivered.

Terms & Conditions SMS Collect Services

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